I am unable to sign-off on the reconciliation as a Reviewer / Approver

Modified on Wed, Dec 21, 2016 at 5:41 PM

In order for the Reviewer to sign off on the reconciliation, the Preparer must first sign-off (Prepared status) and submit the reconciliation.  Reconciliations should be in the Pending Review status in order for Reviewers to be able to sign off.


Preparer: Ensure that account is signed off and in Prepared status, and then in Accounts > Account Viewer, select the account and then click Submit.


Accounts cannot be submitted from the Reconciliation Form.  It must be done in the Account Viewer.


In Dual Level Review, Approvers cannot sign off on the account until the Reviewer has submitted the account by placing it into Pending Approval status.




Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article