I can't start my reconciliation. I can't continue to work on my reconciliation.

One or more of the following reasons could prevent the Preparer from being able to start their reconciliation work on an account.

#1: You are not in the Preparer role

If you have multiple roles assigned to you, it's possible that you are not in your Preparer role.  Refer to the top section of ART to check your current role, and if appropriate, switch to the Preparer role.


#2: Period is Not Started or Closed

The period you want to start work on may not be open.  Refer to the upper right hand corner of ART to see reconciliation period status.  Reconciliation period status should be Open or In Progress. 

If the status is displaying Not Started or Closed, then no work can be done in the period.  Contact your system administrator to open the period.


#3: The reconciliation for this account is incomplete in a previous period

The reconciliation must be in Reconciled status in the previous period before Preparer is able to begin work in the next period.  Check the reconciliation status of a previous period and complete the necessary work before starting the account reconciliation in the next period.

#4: Work for this account has been started in a subsequent period.

The reconciliation must be in Not Started status in the subsequent period before Preparer is able to work in the current period.  Check the reconciliation status of the subsequent period.  If the status is anything but Not Started, contact your system administrator to reset the subsequent period work (Caution: This will remove work for that period for that account) so that you can continue to work on current period reconciliation.

#5: There is a mass upload file that has not completed processed in the Reconciliation form.

The Preparer may have uploaded a mass upload file in the Reconciliation form, and that file is either still processing, or it has generated a warning.  Preparer should check all upload file in the Reconciliation form to make sure each (and all) upload files have either successfully processed (green check) or has been rejected (red circle).  If the status is a warning (yellow triangle), then Preparer should either Accept or Reject the file.  That will allow the Preparer to continue work on the reconciliation.

#6: There is a data import file that is still in a warning state.

The System Admin imports data such as GL balances and those imports, if not successful, will either error out or result in a warning.  If the import results in a warning, and that warning is not either accepted or rejected, this will hold up the reconciliation process from continuing.  So, if all else seems to be ok with numbers 1 - 5, check with your System Admin to see if there is the possibility that an import needs to be addressed.