In order for ART to system reconcile a zero balance accounts, the accounts must have ZBA status turned on. The System Administrator must perform this action.
When the System Administrator identifies an account as a zero balance account (ZBA) in ART, ART will capture for system reconciliation if the GL balance is $0.
If a zero balance account is not being system reconciled, it's most likely that the attribute for ZBA is not turned on.
Refer to System Admin Job Aid for instructions on how to do so.
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