System Administrator is the only role in ART that allows creation and inactivation of users. If you do not have the System Administrator role, you are unable to create and inactivate users.
Refer to System Admin Job Aid for instructions on how to deactivate a user in ART. Once a user is deactivated, he/she will not be able to access ART or request a new password. Prior to inactivation, make sure to reassign the user's accounts to other active users.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article