How to reset a User Password

Modified on Fri, Mar 22, 2019 at 4:13 PM

  1. Log in to ART as a System Admin.
  2. Go to Users > Update User Profile and click on 'Search User Activation'.  This will bring you to the listing of users active in your site.
  3. Find the user that needs to have their password reset and scroll over to the far right hand side.  Click on the red and blue icon.  It is this icon that will let ART know to reset this user's password and it will send a new temporary password to the email associated with that user.

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