You have a few options when you can't remember your password. The first thing you should do though is try to reset your password on your own by using the 'Forgot Your Password' link on the ART login page.
Click on the 'Forgot Your Password' link and ART will ask for your login ID. Once you enter the login ID and click on 'Submit', ART will send a new temporary password to you via email.
If you don't receive the password, please check your spam/junk email folders for it.
If you still don't see the email, contact your System Administrator who can reset your password from ART. Again, you'll be on the lookout for an email with a new temporary password.
If none of that works, please contact ART Customer Support.
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